Shipping policy
All orders are hand-packed and shipped from Carlsbad, CA.
Domestic Shipping (United States)
- Standard shipping: $12 flat rate via USPS or UPS
- In-stock items typically ship within 1-3 business days
- Custom and made-to-order items: 4-6 week lead time before shipping
- Tracking number provided once your order ships
International Shipping
- $35 flat rate to all eligible countries
- Delivery times vary by destination, typically 7-21 business days after shipment
- Customer is responsible for any customs duties or taxes upon delivery
Custom Orders
All custom and made-to-order pieces are crafted by hand and require 4-6 weeks of production time before shipping. You'll receive an update when production starts and another when your order ships.
For questions about your order, contact us at support@elgatomontes.com.